Agnieszka (Aga) Palalas
Dorothy (Willy) Fahlman
Abstract: In the 21st century workplace, employers are actively seeking and investing in new training approaches to address employees’ skill gaps and organizational performance needs. Furthermore, advances in technology and pedagogy afford progressively more tools and methods to instructional designers and trainers, including the potential of blended training for workforce development. However, there is dearth of literature on blended training in the workplace. Based on this gap, this paper explores what is blended training, the importance of mixing of its components (modes, instructional design, and pedagogical approaches) when designing and delivering training, and also its impact on workplace learning. Pertinent discussion on workplace learning also examines the importance of informal learning, workplace experiences, situated learning, and a supportive learning culture. The paper concludes with recommendations for engaging new workers in blended training and workplace learning for successful learning outcomes and enhancing value-added performance.